lazyladybug727
December 16, 2020
"Airlift Table"
I just received an airlift table, on 12/15/20. It took about a week to get, but received no notification that it shipped..The product is "Awesome"! Arrived in good condition and easy assembly.
If you like constant communication, this is probably not the company for you...However the products are excellent...
ValerieRobertson
November 14, 2019
"I purchased a Seville Classics AIRLIFT…"
I purchased a Seville Classics AIRLIFT S2 Electric Height Adjustable Standing Desk earlier this year. The product is a work of art in design, engineering, and operation.
After assembling and using the desk for several months, our family recently moved to a new house. To protect the desk in the move, I removed the top and detached the support brackets. When I went to reattach the desktop, I discovered that one of the support brackets had been lost in the move.
I emailed the company with a request to purchase a replacement bracket. Here is the email I received in response:
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Armando Rodriguez
Nov 11, 2019, 6:30 PM (3 days ago)
Hello Mr. Miller
Thank you for your purchase of the Airlift S2 electric desk, I’m sorry to hear that a support bracket was lost in your move. As a gesture of customer service I’d be happy to send that out to you at no charge, can you please provide the color of your base as well as the shipping address you’d like me to send it to?
Thank you.
Armando Rodriguez
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I run a business. I know how difficult "excellence" is. This company empowered their employee to earn a customer for life.
Thank you, Armando, and thank you Seville Classics for incredible service.
-- Mark